Question 1

How do I book a flight on Aerofaredeals?

Accepted Answer

Select your trip type (Round Trip, One Way, or Multi-City), enter your departure and arrival airports, travel dates, passenger count, and cabin class, then click Search Flights. Compare real-time fares, select your preferred itinerary, enter traveler details, and complete secure checkout to receive your instant e-ticket.

Question 2

How quickly will I receive my e-ticket and airline PNR after booking?

Accepted Answer

Most bookings on Aerofaredeals are ticketed instantaneously—within 10 to 30 seconds of payment authorization. Your 6-character Airline PNR and 13-digit e-ticket number appear on the Confirmation Page and are emailed immediately.

Question 3

Can I book flights for unaccompanied minors or infants?

Accepted Answer

Infants under 2 years old can be added directly in our Passenger selector either as lap infants or in a dedicated seat. Unaccompanied minors aged 5–14 must comply with operating carrier rules; contact our 24/7 support desk so we can register airline escort assistance.

Question 4

What is a Multi-City flight booking and how does it work?

Accepted Answer

Multi-City bookings allow you to fly into one city and return from another (open-jaw) or visit 3+ destinations on a single ticket, often saving up to 30% compared to purchasing separate one-way fares.

Question 5

How does the Aerofaredeals Best Fare Guarantee work?

Accepted Answer

If you find the exact same flight itinerary (same airline, flight number, cabin, fare brand, and passenger count) at a lower publicly available USD total within 24 hours of booking on Aerofaredeals, we refund 100% of the price difference plus a $25 travel voucher.

Question 6

Can I add my Frequent Flyer Number or Known Traveler Number (TSA PreCheck)?

Accepted Answer

Yes! During the Passenger Information step, expand or fill out the Frequent Flyer Number and Known Traveler Number (KTN / Global Entry PASSID) fields so your miles and TSA PreCheck indicator print directly on your boarding pass.

Question 7

How many passengers can I book in a single reservation?

Accepted Answer

Online reservations support up to 9 travelers per PNR (including adults, children, and infants). For group travel of 10 or more passengers, reach out to our Group Desk on the Contact Us page for contracted group fares.

Question 8

What payment methods does Aerofaredeals accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and verified ACH / Bank Transfers.

Question 9

Is my credit card information secure on Aerofaredeals?

Accepted Answer

Yes. Every transaction is protected by 256-bit TLS/SSL encryption, tokenized PCI-DSS Level 1 payment gateways, and 3D Secure 2.0 fraud protection. Aerofaredeals never stores raw CVV codes.

Question 10

Are taxes and airport fees included in the displayed flight prices?

Accepted Answer

Yes. All prices displayed in search results include mandatory government taxes, airport passenger facility charges, and carrier-imposed surcharges. A full line-by-line breakdown is shown on both Flight Details and Checkout.

Question 11

Why do I see a temporary authorization hold on my card?

Accepted Answer

When issuing airline tickets, the airline or our gateway performs a $1 or full-fare pre-authorization check before settling the final ticket charge. Duplicate pending holds automatically drop off within 2–5 business days.

Question 12

Can I pay using a card belonging to someone who is not traveling?

Accepted Answer

Yes, third-party card payments are allowed provided billing address verification (AVS) and 3D Secure authentication succeed. Some international airlines may request a digital copy of the cardholder consent at check-in.

Question 13

How do I download an official tax invoice for corporate expense reporting?

Accepted Answer

Immediately after payment on the Confirmation Page—or anytime via Manage Booking—click 'Download Invoice' to receive an itemized PDF receipt with PNR, ticket numbers, taxes, and payment verification.

Question 14

Does Aerofaredeals offer free 24-hour flight cancellation?

Accepted Answer

Yes! Under US DOT regulations and our Customer Promise, tickets booked at least 7 days before scheduled departure qualify for 100% free cancellation within 24 hours of purchase.

Question 15

How do I cancel my flight booking online?

Accepted Answer

Visit the Manage Booking page, enter your Booking Reference (e.g., AFD-849201), email address, and passenger last name, review the real-time refund or airline credit calculation, and click 'Cancel Booking'.

Question 16

What happens if the airline cancels my flight?

Accepted Answer

If an airline cancels your flight or causes a significant schedule disruption, you are legally entitled to either a free rebooking onto the next available flight or a 100% cash refund to your original payment method—even on Basic Economy tickets.

Question 17

What happens if I miss my flight (No-Show)?

Accepted Answer

Most airlines apply strict No-Show rules: if you do not cancel before departure and miss your outbound leg, remaining return segments are automatically cancelled and ticket value may be forfeited. Always cancel at least 3 hours prior if your plans change.

Question 18

Can I cancel just one passenger from a multi-passenger booking?

Accepted Answer

Yes. Our support team or Manage Booking split-PNR tool separates the individual traveler onto a divider PNR so the remaining travelers keep their confirmed seats unaffected.

Question 19

Are cancellations covered for medical emergencies or bereavement?

Accepted Answer

Many full-service airlines grant fee waivers upon submission of hospital or bereavement documentation, and optional Travel Protection plans reimburse 100% of covered medical cancellations.

Question 20

How long does it take to receive a flight refund?

Accepted Answer

Aerofaredeals submits approved refund authorizations within 24 hours. Credit/debit card refunds typically appear on your statement within 5–7 business days, though international carriers may take up to 10–14 business days.

Question 21

What is the difference between a Refundable and Non-Refundable ticket?

Accepted Answer

Refundable fares (like Flex Plus or Executive Suite) return cash to your original payment method if cancelled before departure. Non-refundable fares (like Basic Saver) either disallow voluntary cash refunds after 24 hours or issue an airline eCredit minus applicable fees.

Question 22

Are OTA service fees refundable?

Accepted Answer

Service fees are refunded in full if you cancel within the 24-hour risk-free window. Outside the 24-hour window, modest ticketing service fees are non-refundable as they cover GDS issuance and support processing.

Question 23

How do airline travel credits / eCredits work?

Accepted Answer

When cancelling a non-refundable Main Cabin ticket, airlines issue an eCredit tied to the named passenger, valid for 12 months from the original issue date toward any future flight on the same carrier.

Question 24

Can I get a refund on unused airport taxes for a non-refundable ticket?

Accepted Answer

Yes, in many jurisdictions (including UK APD, German Passenger Tax, and select international departure taxes), government airport taxes not incurred when you don't fly are refundable upon request.

Question 25

How can I check the status of my refund request?

Accepted Answer

Enter your Booking Reference on the Manage Booking page to view live status updates ('Refund Requested', 'Carrier Approved', or 'Settled to Card') along with ARN settlement tracking numbers.

Question 26

How do I know if checked baggage is included in my fare?

Accepted Answer

Every Flight Result Card on Aerofaredeals displays a clear 'Checked Bag Included' or 'Carry-on Only' badge. Clicking into Flight Details lists exact weight limits (e.g., 23 kg / 50 lbs) and extra bag fees.

Question 27

What is the difference between a personal item and a carry-on bag?

Accepted Answer

A personal item (backpack, purse, laptop bag up to ~18x14x8 in) fits under the seat in front of you. A full-size carry-on roller bag (~22x14x9 in) goes in the overhead bin.

Question 28

Is it cheaper to add extra checked bags online before going to the airport?

Accepted Answer

Yes—pre-paying for checked baggage during checkout or at least 24 hours before departure saves 20% to 40% compared to airport check-in counter rates.

Question 29

If I have a layover, will my checked bags transfer automatically?

Accepted Answer

When all flights are booked under a single Aerofaredeals PNR, bags are tagged through to your final destination. Note: when entering the US or Canada from abroad, customs rules often require claiming and re-dropping your bag at the first port of entry.

Question 30

What are standard overweight and oversized baggage fees?

Accepted Answer

Economy checked bags exceeding 23 kg (50 lbs) up to 32 kg (70 lbs) typically incur a $100–$200 airline overweight charge. Business and First Class tickets generally allow 32 kg (70 lbs) per bag free.

Question 31

Can I bring sports equipment, strollers, or musical instruments?

Accepted Answer

Baby strollers and car seats are checked free of charge on virtually all airlines. Small instruments fit in overhead bins; golf bags, skis, and surfboards count toward checked bag allowances on major carriers like Delta, United, and Emirates.

Question 32

What should I do if the airline delays or loses my luggage?

Accepted Answer

File a Property Irregularity Report (PIR) at the airline's baggage desk before leaving the arrival hall to obtain a WorldTracer reference code, and keep receipts for essential interim purchases eligible for Montreal Convention reimbursement.

Question 33

When does online check-in open for my flight?

Accepted Answer

Online check-in opens 24 hours before departure for US domestic and transatlantic flights, and up to 48 hours before departure on carriers like Emirates, Qatar Airways, and Lufthansa.

Question 34

How do I check in using my Aerofaredeals confirmation?

Accepted Answer

Use the 6-character Airline PNR (shown at the top of your Confirmation Page and e-ticket PDF) along with your last name on the operating airline's mobile app or website to get your mobile boarding pass.

Question 35

How early should I arrive at the airport?

Accepted Answer

Arrive at least 2 hours prior to departure for domestic flights and at least 3 hours prior to departure for international flights to allow time for document verification, bag drop, and security screening.

Question 36

Can I select or change my seat assignment before check-in?

Accepted Answer

Yes! Select your seat preference (Window, Aisle, Extra Legroom) on our Passenger Information page, or use your Airline PNR on the carrier's seat map anytime after ticketing.

Question 37

How do I request wheelchair assistance or special meals?

Accepted Answer

Select Wheelchair (Ramp, Stair, or Cabin Seat) and dietary meals (Vegetarian, Halal, Kosher, Gluten-Free, Vegan) directly in the Special Assistance section during Passenger details entry—at least 48 hours prior to departure.

Question 38

Why couldn't I get a mobile boarding pass for my international flight?

Accepted Answer

For certain international destinations requiring visas or passport validity checks, airlines issue a 'Check-In Confirmation' online and print your physical boarding pass after scanning your passport at the airport kiosk or desk.

Question 39

Do I need 6 months of passport validity for international flights?

Accepted Answer

Most countries in Europe (Schengen), Asia, and the Middle East require your passport to remain valid for at least 6 months beyond your planned return date and have at least 2 blank visa pages.

Question 40

Is a REAL ID or passport required for US domestic flights?

Accepted Answer

Yes. Adult travelers flying domestically within the United States must present a REAL ID-compliant state driver's license, US Passport, Passport Card, or DHS Trusted Traveler card (Global Entry / NEXUS) at TSA checkpoints.

Question 41

Can I book an international flight now if I am renewing my passport?

Accepted Answer

Yes, provided your legal name and date of birth match exactly. Once your new passport arrives, update the passport number and expiration date via Manage Booking or during online check-in.

Question 42

Do I need a UK ETA, ETIAS, or transit visa for connecting flights?

Accepted Answer

Visa-exempt travelers visiting or transiting the United Kingdom require a digital UK ETA, and Schengen Europe requires ETIAS authorization when active. Always verify transit rules for your nationality prior to travel.

Question 43

Should my ticket include my middle name as shown on my passport?

Accepted Answer

For utmost smoothness at international border control, enter your First, Middle, and Last Name exactly as printed in the Machine Readable Zone (MRZ) at the bottom of your passport.

Question 44

What documents are needed when traveling internationally with children?

Accepted Answer

Every child and infant requires an individual passport for international travel. If a minor is traveling with only one parent, carry a notarized parental travel consent letter as border officers frequently inspect it.

Question 45

How can I change my travel dates or flight time?

Accepted Answer

Open Manage Booking, retrieve your reservation, and select 'Reissue Ticket'. You'll see live seat availability on new dates along with any fare difference and applicable airline change fee before confirming.

Question 46

How much does it cost to change a flight?

Accepted Answer

Major US and global carriers (Delta, United, American, British Airways Main Cabin, Emirates Flex) charge $0 change fees on standard Main Cabin and premium fares—you only pay any difference in airfare. Basic Saver tickets may carry restrictions.

Question 47

Can I fix a typo or misspelled name on my airline ticket?

Accepted Answer

Minor spelling corrections (typically up to 3 characters, or inverted first/middle names) are permitted on most airlines for free or a small admin fee. Full passenger transfers to a different person are prohibited by airline security rules.

Question 48

What happens if the airline changes my flight schedule before departure?

Accepted Answer

Aerofaredeals monitors your PNR 24/7. If an airline shifts your departure/arrival by more than 60–120 minutes or adds a connection, we email and SMS you immediately with one-click options to accept, choose an alternate flight free, or claim a full refund.

Question 49

Can I upgrade my Economy ticket to Premium Economy or Business Class later?

Accepted Answer

Yes! You can upgrade via Manage Booking by paying the fare difference to Premium Economy or Business Class, or bid/purchase last-minute cabin upgrades directly in the airline's check-in portal.

Question 50

Can I change my destination airport when reissuing my ticket?

Accepted Answer

Most Main Cabin and Flex fares allow re-routing to a new origin or destination airport by applying the full value of your unused ticket toward the current published fare of the new route.

Frequently Asked Airline Booking Questions