1. Voluntary Cancellation
Travelers may cancel reservations online 24/7 via the Manage Booking page. Reservations cancelled within 24 hours of purchase (when booked 7+ days prior to departure) receive an automatic 100% refund.
Voluntary cancellations requested after 24 hours follow the specific airline fare rules displayed on your Flight Details and Confirmation pages.
2. Airline Cancellation
If an operating carrier cancels your scheduled flight due to operational, mechanical, or crew reasons, Aerofaredeals notifies you immediately by email and SMS. You may choose either complimentary re-accommodation on the next available flight or a 100% full refund of the unused ticket portion.
3. Schedule Changes
Airlines periodically adjust seasonal timetables. Minor schedule shifts (under 60 minutes) update automatically in your PNR. Major schedule changes exceeding airline thresholds entitle you to a free one-time flight change or a penalty-free refund.
4. No-Show Rules
Failure to check in or cancel your reservation at least 3 hours prior to scheduled departure (or 10 minutes prior on Southwest) constitutes a 'No-Show'. Under airline tariff rules, a No-Show automatically cancels all onward/return segments in the PNR and may forfeit refund or eCredit value.
5. Emergency Cases
In documented cases of acute hospitalization, serious illness, jury duty, military deployment, or immediate family bereavement, our 24/7 support specialists submit official compassionate waiver petitions directly to the airline revenue desk on your behalf—and assist with Travel Protection claims.